Banco Santander

SANTANDERideas:), an engine for transformation

The challenge

Grupo Banco Santander is immersed in a deep cultural transformation. For this to be possible, the bank sought to involve its employees in its transformation by encouraging active and continuous listening.

The solution

SANTANDERideas:) is a community for ideas crowdsourcing that seeks to transform the bank through the ideas of its professionals, while driving innovation, collaborative work and the connection of knowledge silos.

The result

SANTANDERideas:) has been a game changer in the promotion of a corporate culture and new ways of governance based on active listening, collaborative innovation, productivity and commitment.



What is Flexiworking?

“It is a set of measures to make Santander a better bank, and has meant a revolution in the way we work. Through different initiatives, it helps us become more efficient and agile, it helps us find a balance between our personal life and work, and it stimulates new ways of communicating”.
– Mónica Torres, Director of Commitment and Employee Experience.

“It has been one of the drivers for internal transformation within the bank, a game changer”.

Juan Manuel Cendoya

General Director of Communications, Corporate Marketing and Studies., Grupo Banco Santander