Innovators

Silvia Heras (Zurich Insurance): “With ‘Imagina’ we have placed all employees on the same level”

Building a common space where Zurich Insurance employees and agents can contribute and build ideas to improve any aspect of the company and, more specifically, improve customer service. That is the aim…
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HR

3 key factors to increase eNPS: how to attain committed talent

Engagement is a key indicator of an organization’s health. When it exists, it retains talent in the organization, attracts external talent, and results in employees that are engaged in the…
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Change management

How to increase employee engagement piece by piece

Less motivation, less productivity. This maxim can put any company’s talent management strategy at risk, especially because of its potential for contagion. Sigal Barsade and Hakan Ozcelik, Management professors at Wharton Business…
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7 keys and a piece of advice in the implementation of Ideas Social Networks for employees

Recent years have seen many companies replacing the classic "Suggestion Box" for employees with modern "Ideas Social Networks" to create innovation communities where employees can suggest their innovative ideas on…
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